Sales & Business Development

• Identify and pursue new sales opportunities for DSD courses and services.

• Execute sales strategies to increase course enrollments and consultancy engagements.

• Achieve and exceed individual sales targets and contribute to overall team objectives.

• Develop and maintain strong relationships with potential and existing customers to maximize long-term engagement.

• Proactively follow up on leads and inquiries generated from marketing campaigns, social media, and industry events.

• Conduct sales calls, product demonstrations, and presentations to potential clients.

Customer Relationship Management

• Act as the main point of contact for prospects and customers throughout the sales process.

• Provide consultative sales guidance, ensuring customers select the right courses and consultancy services for their needs.

• Maintain accurate and up-to-date customer records using CRM tools (e.g., HubSpot, Asana, Notion).

• Ensure excellent customer experience by responding to inquiries in a timely and professional manner.

• Gather customer feedback and relay insights to improve course offerings and service delivery.

Sales Strategy & Performance Tracking

• Collaborate with the Sales Manager and marketing team to optimize sales campaigns.

• Monitor key sales metrics, including conversion rates, revenue targets, and customer acquisition costs.

• Participate in sales meetings, providing updates on pipeline development, progress toward goals, and challenges.

• Assist in market research and competitor analysis to identify trends and opportunities for growth.

Collaboration & Team Support

• Work closely with the Marketing and Customer Support teams to ensure a seamless customer journey.

• Support initiatives to improve sales processes and customer engagement strategies.

• Contribute to team discussions and brainstorming sessions to enhance overall sales performance.

Required Qualifications

• Fluency in English (written and spoken). 

• Bachelor's degree in Business, Sales, Marketing, or a related field.

• Minimum of 2 years of sales experience, preferably in education, consultancy, or the dental industry.

• Strong track record of meeting or exceeding sales targets.

• Excellent negotiation, communication, and relationship-building skills.

• Experience working with CRM systems and sales analytics tools (e.g., HubSpot, Asana, Notion).

• Ability to work independently and as part of a team in a fast-paced environment.

• Availability to travel occasionally and attend industry events or weekend courses.

Preferred Qualifications

• Experience in selling educational courses, training programs, or consultancy services.

• Knowledge of the dental industry and digital dentistry trends.

• Familiarity with sales methodologies such as SPIN Selling, Challenger Sales, or Solution Selling.

Sales Performance Metrics (KPIs)

• Revenue achievement vs. target (Company Goals).

• Conversion rates from leads to closed deals.

• Sales cycle efficiency (time from lead to sale).

• Customer retention and satisfaction scores.

• Competitive salary.

• Sales commission based on performance.

• Professional development and training opportunities.

• Flexible pay and paid time off.

• Possibility of working remotely during specific periods of the year.